Submitting a Diagnostic Report

Modified on Fri, May 24 at 11:44 AM

Our technicians may request a bug report to be submitted after an error occurs to help resolve a problem. You can also use this tool to submit a bug report if you see an error message on your phone. Please write a brief description of the problem you found. If our technicians need more info, you will be contacted via text message or a phone call.

Reports are used for submitting technical problems only, not for support requests. For help using your phone or resolving errors, call or text 660-474-0070, email support@sunbeamwireless.com, or go to our website at sunbeamwireless.com.

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