Add an account

Modified on Mon, Dec 23 at 1:32 PM

  1. Enter your email address and press the Next button.
  2. If the email address belongs to a compatible email provider that requires the use of OAuth 2.0 (currently: Gmail, Yahoo, Aol, Hotmail/Outlook), you'll see a button to sign in using your provider's authentication method, which may include granting access to your account.
  3. If you are using standard IMAP email, the email app will automatically configure the server settings for you. If you need to make any manual changes, tap on Configuration found to see all the connection details.
  4. Enter your password and press Next or Sign in. Note: Passwords are case-sensitive and should not contain any extra spaces.
  5. On the Display options screen, enter your name and press Next. You can optionally enter an account display name and email signature.
  6. Configure any special folders associated with your account, if needed. The default settings are correct for most use cases.
  7. Select the frequency to check for new messages, the number of messages to download, and if you would like to receive notifications for new emails on this account. Press the Next button to complete adding this account.

If you experience any problems while adding an account, please check the following:

  1. Make sure your phone is connected to Wi-Fi to provide a reliable data connection.
  2. Check if your email provider is listed on the email compatibility page on our website.
  3. If the sign-in fails, double-check your username/password and try again. Remember, passwords are case-sensitive.
  4. Try signing in to your email on another device. If this fails, please contact your email provider.

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