Accessing voicemail

Modified on Thu, Nov 14 at 10:42 AM

Your phone provides several ways to access your voicemail, but some features, such as visual voicemail may not be supported by your cellular provider.

You must have a SIM card installed and active cellular service to use voicemail.


Standard Voicemail

To use standard voicemail:

  • Call your mailbox by long-pressing the 1 key on your phone's keypad.
  • Follow the prompts to set up and access your messages.


Visual Voicemail

Visual voicemail is only supported on Verizon and T-Mobile, it does not work with AT&T.

You may need to contact your carrier to enable visual voicemail before you are able to use it. If your carrier enables visual voicemail, the device will configure it automatically.

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