Accessing voicemail

Modified on Mon, May 18 at 1:53 PM

Your phone provides several ways to access your voicemail, but some features, such as visual voicemail may not be supported by your cellular provider.

You must have a SIM card installed and active cellular service to use voicemail. Some carriers require a mobile data connection for voicemail and will not work on Wi-Fi.

Standard Voicemail

To use standard voicemail:

  • Call your mailbox by long-pressing the 1 key on your phone's keypad.
  • Follow the prompts to set up and access your messages.
Visual Voicemail

Visual voicemail allows you to listen to and delete voicemails right from your phone without needing to call your carrier's voicemail number. This works for Verizon, T-Mobile and AT&T carriers if enabled on your cellular plan.

You may need to contact your carrier to enable visual voicemail before you are able to use it. If your carrier enables visual voicemail, the device will configure it automatically.

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