Enabling SOS

Modified on Fri, Nov 24, 2023 at 4:05 PM

The SOS function provides a means for the user to contact help when they may not be able to dial a phone number. This function is especially useful for children or the elderly. Properly set up, this function will call up to five numbers listed as emergency contacts. The device will automatically go to speakerphone, so the device does not need to be opened to make the necessary calls. If the optional message feature is enabled, the phone will send a link to the current phone location (If a GPS signal is available) along with a message saying, “I need help.”

  Tip
The SOS function DOES NOT notify 911 or any emergency services. The SOS function DOES NOT contain any type of fall detection system.

Enable

Enable the function by placing a check in the box to the right of the Enable option in the SOS menu.

Emergency contacts

Tap or select Emergency contacts in the SOS menu. This will provide the user with space to enter up to five emergency contact numbers. Tap the first open line and enter the desired number. Press OK to save the entry.

Warning tone

Placing a check in the box to the right of the warning tone will enable the device to sound a loud audible tone for five seconds before beginning the emergency dialing sequence. If the SOS feature is disabled during this five second interval, the calling sequence will not proceed.

Send message

Placing a checkbox to the right of Send message will enable the device to send a text message stating “I need help” to the five contact numbers in the dialing list. This text message cannot be changed.

Limitations of liability

Sunbeam Wireless is not responsible for the promptness, sufficiency, efficacy, or adequacy of the actions of any Responder. Sunbeam Wireless cannot send personnel to any location in response to an emergency signal. Neither Sunbeam Wireless nor the use of the cellular device itself can prevent death, bodily or personal injury, or any other harm or damage to you or others who use them. The efficacy of the SOS feature relies on several factors outside the control of Sunbeam Wireless, and it is solely the responsibility of the user to determine if additional measures need to be taken to maximize the potential of emergency notification. As in any mechanical device, there is a chance that the SOS function may fail to operate properly.

  Tip
The SOS function is NOT an alternative to calling emergency services.

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