Connectivity

Modified on Fri, Nov 24, 2023 at 2:48 PM

Airplane mode

Airplane mode disconnects the phone temporarily from your cellular network and may be used for air travel or troubleshooting purposes. It can be helpful to toggle airplane mode on and then off to regain service in poor signal strength areas. It is also used to reconnect to the cellular network after entering a new APN.

Airplane mode can also be turned on by swiping your finger down from the top of the phone and tapping on airplane mode from there. This is the symbol that looks like an airplane If there is a line through this symbol, it is turned off. The feature has been enabled when the slash disappears.

Bluetooth

Bluetooth is a short-range wireless technology standard that is used for exchanging data between devices. The range of the Bluetooth® connection is approximately 30 feet (10 meters). However, maximum communication range will vary depending on obstacles.

Turning Bluetooth on/off

Go to System>settings>connectivity>Bluetooth. You can also enable bluetooth from the home screen. Swipe down from the top of the screen and tap the Bluetooth icon. If the Bluetooth icon is black, the Bluetooth function is enabled. A long press on the Bluetooth icon takes the user to the Bluetooth settings.

Pairing instructions

To pair your Sunbeam phone with another Bluetooth enabled device, perform the following steps.

  1. Enable Bluetooth functionality on both devices.
  2. Turn on pairing mode on the other device.
  3. Select Pair new device to turn on pairing mode on the Sunbeam phone.
  4. When the name of the other device appears under Available devices, select Pair
  5. A matching security code may appear on both devices or it may prompt you to enter the displayed pin code. 
  6. Select OK to pair the devices.

Paired device settings

Selecting the "gear" icon beside a saved device will allow you to rename it. This is helpful when there are multiple Bluetooth enabled devices nearby.

The settings will also include Use for options. This allows you to specify what the connected device should be used for. Most devices will need each of these options checked to function properly.

Wi-Fi

This allows you to connect your phone to your Wi-Fi for a data connection. It typically provides a faster, more reliable connection than cellular data and will greatly increase the speed of features such as voice to text and weather.

  Tip
Wi-Fi uses a lot of battery. To conserve battery life, turn it off when not in use.

Connecting to Wi-Fi

After turning on Wi-Fi, you will see the nearby networks. Choose the network you wish to connect to and enter the password. Press Connect, if the connection is successful you will now see a triangle icon in the notification bar.

Wi-Fi Calling

The Sunbeam phone is capable of Wi-Fi calling, however not all carriers support or allow Wi-Fi calling from our devices. Please contact Sunbeam Wireless at support@sunbeamwireless.com for up-to-date information on carriers that support Wi-Fi calling on our phones.

Mobile network

The phone must have an active SIM installed to access the Mobile network options. The available options will change depending on the type of sim card installed.

Data Roaming

Turning this on will allow your phone to roam on other networks if your carrier allows roaming. Some carriers will charge extra for this feature. Consult your carrier before turning this on.

International roaming

Will enable mobile data services over the cellular network when roaming outside the U.S., Puerto Rico and USVI(US Virgin Islands). International roaming charges may apply, please consult your carrier before turning this on.

  Tip
Sunbeam phones will not work outside of US and Canada, due to not having international bands.

Enhanced LTE services

Enhanced 4G LTE uses the LTE network to make higher quality voice calls. The phone you are calling also needs to work with Enhanced 4G LTE. It is recommended that this setting be turned ON.

Preferred networks

These are cellular carrier settings that should not be changed.

Access Point Names

APN allow you select specific carrier settings to enable MMS and Data service.

Network operators

These are cellular carrier settings that should not be changed.

Disable 2G

It is recommended to leave this on the default setting.

Mobile Data

The phone must have an active SIM installed to access the Mobile Data menu options.

Usage

Displays the amount of data used between two dates. Please note this may not accurately reflect the data used during your billing cycle with your carrier. For customers on a limited data plan who have a need to keep track of the amount of data used, please contact your carrier for the beginning and ending dates for your billing cycle.

You can also set a data usage warning by tapping the graph. When the Set data usage warning dialog box appears, enter the desired data usage threshold and press set.

Data Saver

Data saver prevents data usage from some functions, such as the voice-to-text. It is recommended that this setting be turned OFF.

Mobile Data

Enables mobile data services over the cellular network. NOTE: To allow full functionality of the Sunbeam phone, this setting must be set ON.

Mobile Data Usage

Display a general breakdown of data usage by function. Options to manipulate date parameters can be accessed by selecting the settings icon in the upper right corner of the display.

Billing cycle

Your billing cycle is established by your carrier. There are options in the Billing cycle to set a data warning and a data limit. If a data limit is set, the data functions of the device will cease once that limit is reached. It is suggested that both features be turned OFF.

Network restrictions

Shows settings for setting saved Wi-Fi networks to metered, unmetered, or automatic.

Location

Location Services uses GPS and cellular towers to determine the approximate location of your device. Features that use location are Navigation, Weather and SOS.

For best results, make sure you are outdoors with a clear view of the sky for the best GPS signal, it can take at least 20 seconds to load the current location.



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