The navigation requires a GPS signal and either a good data connection or offline maps.
- Check if Location is turned on: System>Settings>Connectivity>Location>ON
- Make sure you are outdoors with a clear view of the sky for the best GPS signal, it will take at least 30 seconds to load the current location.
- Check if your cellular plan has data and confirm that it is working by pressing *3282* at the home screen. It will display “Data connection OK” if you have a data connection.
- If you do not have data on your cellular plan or have a slow connection, you will need to install offline maps: Insert a 32GB or smaller MicroSD card in the phone>connect to Wi-Fi>Open Navigation>Menu>Settings>Download Maps>choose the maps for your area. We also have MicroSD cards available with pre-installed maps: 32 GB SD card with preinstalled map data – Sunbeam Wireless
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