How to backup data or transfer to a new phone

There are 3 methods available to backup data to an SD card or transfer your information to another Sunbeam phone. Here is what you'll need:

• Your old phone
• Sim card
• 32gb or smaller Micro SD card
• Your new phone

Using the SD card backup tool.

1. Make sure all available software updates are installed.
2. Press *backup* (*222587*) at the home screen to start a full backup or open the backup tool and press Menu > Backup Now > SD Card. Wait until you hear a notification sound or see the backup completed notification, this may take a few minutes.

1. Insert the SD card into the new phone.
2. Open the backup tool and press Restore backup. This will overwrite any existing information on the phone and replace it with the contents in the backup.
3. After the restore shows completed, the phone will continue syncing/loading in the background. This is a resource heavy task, so it is best to not use the phone for a few minutes afterword. (You may notice the notification panel is not responsive, etc.)
   
   

Export Contacts:

1. Open Contacts
2. Press Menu
3. Settings
4. Export contacts
5. In the Select export dir. you will see two folders. One will be marked internal memory and the other will be an eight-digit number with an xxxx-xxxx format. This is your microSD card.
6. Select the microSD card folder.
7. Press Select in the bottom right corner of the screen.
8. You will see the notification that exporting has begun.

Export Messages:

1. Open Messaging
2. Press Menu
3. Settings
4. Export messages
5. In the Select export dir. you will see two folders. One will be marked internal memory and the other will be an eight-digit number with an xxxx-xxxx format. This is your microSD card.
6. Select the microSD card folder.
7. Press Select in the bottom right corner of the screen.
8. You will see a message “Exporting messages. Please wait…” The export can take from a few minutes up to an hour depending on the number of messages. To speed up the export you can delete any unneeded messages, especially those that include pictures or other attachments.

Export Calendar events:

1. Open Calendar
2. Press Menu
3. Settings
4. Export events
5. In the Select export dir. you will see two folders. One will be marked internal memory and the other will be an eight-digit number with an xxxx-xxxx format. This is your microSD card.
6. Select the microSD card folder.
7. Press Select in the bottom right corner of the screen.
8. Choose which event types you wish to include, then tap OK.

Export Notes:

1. Open Notes
2. Press Menu
3. Settings
4. Export notes
5. In the Select export dir. you will see two folders. One will be marked internal memory and the other will be an eight-digit number with an xxxx-xxxx format. This is your microSD card.
6. Select the microSD card folder.
7. Press Select in the bottom right corner of the screen.

Transfer Pictures, Music, and Recordings

1. Open Tools>Files
2. Navigate to the files you want to transfer. Camera pictures are stored in DCIM> Camera. Screenshots are stored in Pictures>Screenshots. Sound Recordings are stored in Recording. Music is stored at the location selected when transferred.
3. Select all the files you want to transfer by long pressing the file using the touchscreen or D-pad.
4. Press the 3 dot Menu
5. Select Copy
6. Navigate to the MicroSD card in Files
7. Press the 3 dot Menu
8. Select Paste

1. Insert the SD card into the new phone. 
2. Open Contacts> press Menu > Settings > Import Contacts > Import from Internal/SD > Choose the MicroSD card > choose the vCards file > Press Select > Wait until contacts are read, then press Import.
3. Open Messaging > press Menu > Settings > Import Messages > Choose the MicroSD card > choose the backup_messages file > Press Select > It may take several minutes to import messages.
4. Open Notes > press Menu > Settings > Import Notes > Choose the MicroSD card > choose the backup_notes file > Press Select to start the import.
5. Open Calendar> press Menu > Settings > Import events > Choose the MicroSD card> choose the calendar ics file > Press Select > press OK.
6. You can also copy and paste your music and picture files to the phone’s internal storage if you want to access them without needing the MicroSD card.
   
   

1. Make sure all available software updates are installed.
2. Press *export* (*397678*) at the home screen to start the export. Wait until you hear a notification sound or see the completed notification, this may take a few minutes. 

backups

DCIM

Music 

Pictures

Sound Recorder

The backups folder contains the contacts, notes, and calendar backups from the internal storage. If enabled, the contacts will backup weekly, while the calendar and notes have a daily backup. The export option is typically much faster but may not contain the most recent data depending on when your phone last backed up to internal storage.